F.A.Q.
Hi. My name is Chris, and I’m probably a lot like you.
Maybe we drink different beers, maybe we follow different sports teams. But we definitely have one thing in common: we both love track.
That’s why I started SuspensionSpot. Cars have been my passion since I was a kid. I was fascinated by them way before I could legally drive them. Sound familiar? You’re in the right place.
Suspension Spot is your one-stop-shop for all things track. Want to buy? Our shop is kitted out with track parts and accessories from some of the industry’s most recognizable and reliable brands. Want to learn? Our blog is full of in-depth, accessible information. We’ve got it all.
It’s time to take your passion for track up a gear. Welcome to Suspension Spot.
Q: What is Suspension Spot?
A: Suspension Spot is a store and blog for track enthusiasts. We’re a vendor for some of the world’s biggest track brands, but we’re also on track (pun intended) to become the authoritative resource for those looking to learn more about the hobby too.
Q: What if I just want to shoot the breeze and talk about cars?
A: You’re in the right place, friend. Step right in, kick those shoes off and grab something cold from the mini-fridge in the corner.
Seriously though, we love talking shop. Come and see us over on Facebook, Twitter or Instagram and start a conversation. We're all ears!
Q: I’ve bought a product but I need to return it. What’s your returns policy?
A: Need to return a product? We’ve got your back. As long as your component hasn’t been used, we’ll offer a no-questions-asked return within 30 days of purchase.
Q: How long will it take for my product to arrive?
A: A lot of the products we sell at SuspensionSpot are made to order, and can take anything from 1 - 3 weeks to ship. Smaller accessories may only take 2-3 days. Specific shipping information can be found in the product’s description and we will try to give everyone individualized shipping times and quotes.
Q: Why should I choose Suspension Spot over another online seller?
A: We could tell you about how the customer is our number one priority, why track is our passion, how we pour our heart and soul into SuspensionSpot. But that’s what they all say.
You should choose Suspension Spot because unhappy customers are a lot more work than happy customers, and we love to keep things simple for everyone and have a good time in the process.
Q: What if I’ve made a mistake when entering my shipping address?
A: Panic... or just get in touch with Chris at chris@suspensionspot.com - he’ll sort it out. Chris isn’t a magician (don’t tell him we said that though) so please get in touch as soon as you’ve noticed the mistake.
Q: Can I contribute to your blog?
A: Absolutely. We’re always excited to speak and work with like minded enthusiasts. Ping at chris@suspensionspot.com to get the car rolling.